Mike, a principal at Deloitte and the national leader of Deloitte Digital – the business of Deloitte focused on driving customer experience strategies and solutions across industries. Mike is responsible for the overall strategic direction of the Deloitte Digital business, including go-to-market strategies, priorities, investments, and talent/teams. Mike and his team specialize in defining, building/engineering, and operating solutions that create differentiated experiences for every touchpoint along a customer journey – including product and customer strategy/innovation, pricing, brand strategy, marketing, commerce, sales, and customer service.  Prior to leading Deloitte Digital, Mike was Deloitte’s national Life Sciences sector leader.