My account & profile

You can browse the discussion forums without an account. However, in order to start a new topic, add a post, or receive Recommended Articles according to your diagnosis and treatment information, you must have an account and profile with Breastcancer.org. If you choose to create an account, you will be able to edit your profile and preferences, send private messages (PMs) to other members, be notified of responses, receive articles, and you will get the most out of the Breastcancer.org community discussion forums.

Your email address is used to verify your account, for email notifications and communications, to help you recover a lost password, and to answer technical support requests. We never publicize your email address.

This is usually because your browser is not set to accept cookies from our site. Cookies are used to track your user name, password, and what content you have looked at in your current session. If your browser is not set to accept cookies, you may not be able to log in.

Your user name must be unique and not previously used. A red error message will advise you of this. You need to enter your password twice, and you must agree to the Terms of Use and Privacy Notice.

You will then be sent an email to verify your account. Once verified, it will be possible to login and use your account.

You must have an account in order to log in and start topics, contribute posts, receive Recommended Articles that match your unique situation, and personalize your Community experience. The link to log in is at the top right of the Breastcancer.org website. Clicking this link will take you to a page where you can enter your user name and password. Keep in mind that the password is case-sensitive. This means that S (capital) and s (lowercase) are not the same. Once you have entered your user name and password, you will be entered on to the main discussion forum page.

The following checklist may help you successfully log in:

1. Make sure you are entering your password correctly. Passwords are case-sensitive.

2. Ensure caps lock is not on.

3. Ensure that your browser accepts cookies. High levels of security restriction in certain browsers will automatically reject cookies. In order to use the Community, your browser will need to be set to accept cookies.

4. Log out completely and then log in again. Follow these instructions to log out completely:

   1. Navigate to your profile by clicking on your profile avatar in the top right of the Breastcancer.org website (next to the red Donate button) 

   2. Click “Sign out” located in the left side menu (the last link in the menu)

5. Click the reload/refresh button on your Web browser after entering your login information.

If you continue to have problems, go to the login page and click the "Forgot your password? Reset your password." link. Enter the email address you used to create your account for the Community. You will be sent an email with a link to a page at which you can reset your password.

Go to your profile by clicking on your profile avatar in the top right of the Breastcancer.org website (next to the red Donate button). From your profile, navigate to the Settings tab from the left side menu. Click “Edit” next to the Account Settings section. 

Find the Profile picture in Account Settings and click "Edit profile picture" to choose a new graphic file from your computer or phone. 

Note: See "Is there a limit to avatar image size?" below.

Make sure to click "Save" to save your changes. You can also choose to delete your current avatar from the same location.

Please do not exceed 125x300 pixels and/or 35 kb for your avatar image. We ask that you keep your images relatively small to ensure that the discussion forums load quickly for all Community members.

You can edit your email preferences by navigating to My profile > Settings to edit time zone preferences, email preferences, and image display preferences. Be sure to click "Save" to save your changes.